What does your right of return look like?

You can cancel your contract within 14 calendar days without giving any reason. We promise to refund undamaged items that you are not completely satisfied with within 14 days of receipt. Your payment will be credited to your original payment method and you will be notified by email once your refund has been processed. We reserve the right to withhold a refund until we have received the returned items. Returns after 14 days will not be refunded and will be returned to you, the cost of postage must be paid by the customer. We are not obligated to refund damaged items. Refunds will be issued at the full value of the product (excluding postage).To exercise your right of cancellation, you must inform us by sending us an explicit statement of cancellation of your contract (e.g. by letter, fax or email).


Who pays for the return?

If you return a product although there is no failure on our part and the products are free damage, the shipping costs are to be paid by the customer.


How does the return work?

?All orders can be returned by mail. Please contact us in advance at hi@boops-jewelry.com



What payment methods do we accept?

We accept all major payment methods including: PayPal, Mastercard, VISA, AMEX, Apple Pay & Klarna.



Any further questions?

Then you can always contact us at hi@boops-jewelry.com!